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Sim Cards
Sim Cards for the USA and Other Countries around the World
An international sim card can be one of the best ways to cut your roaming costs and international calling expenses when you travel or study abroad. Most people already have a mobile phone and many do not realize that you can take your mobile phone with you as it will work around the world. To do this, you need to check that your phone is:
- Tri or Quad Band Mobile Phone (most phones today are - just check your phones manual)
- Unlocked (please see our blog for more information about this)
If you meet these basic guidelines, you can keep your current mobile phone and simply change the sim card in the back. Our most popular sim card is the T-Mobile Sim Card for the USA. This will then allow you to have a local number in the USA, avoiding roaming charges and if you purchase the international calling option, you will also have cheap international calls from your mobile also!
 |
T-Mobile Sim Card for the USA - $39 - Includes $20 Calling Credit |
Please visit our international sim card page for more information about sim cards for other countries around the world.
Sim Card Calling Costs
US prepaid mobile phone call charges may be different to what you have experienced in other countries. Here are a couple of things to remember:
- You are charged to send and receive calls and short messages on prepaid mobile phones in the USA |
Calling costs:
| Pay By The Day | Pay As You Go |
|---|---|
| Unlimited calling 7pm – 6:59am and between T-Mobile USA subscribers 24/7 | No unlimited features |
| 10c per minute for calls not included in unlimited services | 10c – 33c per minute (depending on topup amount) |
$1 daily access fee |
No daily access fee |
| Domestic SMS 10c to send/5c to receive | Domestic SMS 10c to send/5c to receive |
| International SMS 35c to send/5c to receive | International SMS 35c to send/5c to receive |
| You can change between plans at any time, by dialing *8646 from your T-Mobile phone, or 1-877-778-2106 from any phone. Your credit balance would also be transferred in full. | |
When calling to a location outside the US, the following additional charges apply:
| Country or region | Charge |
|---|---|
| Canada and Mexico | $0.40 plus airtime per minute |
| Puerto Rico | $0.30 plus airtime per minute |
| Guam | $0.80 plus airtime per minute |
| Jamaica and island countries | $0.80 plus airtime per minute |
| Tuvalu and Vanuatu Islands | $5.00 plus airtime per minute |
| All other countries | $1.50 plus airtime per minute |
Restrictions on certain countries and regions apply and are subject to change without notice.
| Service | Pricing |
|---|---|
| Text Messaging | $0.10 to send / $0.05 to receive in the US and Canada; $0.35 to send and $0.05 to receive everywhere else |
| Picture Messaging | $0.25 to send / $0.25 to receive |
| Download ringtones & Wallpapers | Price varies / starting at $1.49 |
| 411 And More directory assistance | $1.49 per call plus airtime |
| IM and Email | $0.10 to send/$0.05 to receive |
| Canada Roaming (Rogers Wireless) |
$0.69 per minute/$0.10 per text message sent/$0.05 per text message received |
| Mexico Roaming (Telefonica) |
$1.49 per minute/$0.35 per text message sent/$0.05 per text message received |
Sim Card FAQ's
Buying a sim card is a simple way of keeping your call and text costs down when you are living in the USA:
Q: What is the simpack?
A: The simpack is a T-Mobile USA prepaid mobile sim card. The pack contains your sim card, activation instructions and US$20 call credit.
Q: I have a mobile phone, will my phone work with a simpack?
A: If you have a tri or quad band mobile phone that is unlocked, this should work in the USA. For more information on unlocking a mobile phone please check out the blog post.
Q: How much is shipping and how long will it take?
A: The cost of having your Sim Card shipped are outlined below:
Service |
Time Frame |
Cost |
| USA Standard | 2-3 day with tracking | $5.00 |
| USA Express | Next day with tracking | $25.00 |
| International Standard | 5-7 day without tracking | $6.00 |
| International Express | 2-3 day with tracking | $45.00 |
Standard deliveries are dispatched in the USA using USPS Priority Mail Services and internationally using USPS Global Priority Mail Services, orders should be placed before 2pm EST, to ensure safe and secure delivery of your pack within the timeframes outlined above, excluding weekends and holidays. Express deliveries are dispatched using DHL Express Services, orders should be placed before 2pm EST, to ensure safe and secure delivery of your pack within the timeframes outlined above, excluding weekends and holidays.
Q: How do I know if there is T-Mobile coverage in my destination?
A: T-Mobile USA covers 95% of the population, but no mobile network covers everywhere. Please make sure that your destination is covered by T-Mobile before ordering. Click here to see the T-Mobile USA coverage map.
Q: Can I send and receive international text messages?
A: Yes, you can send and receive international text messages.
Q: Will the sim work in other countries?
A: The sim will work in the USA on the T-Mobile USA pre-paid coverage network, with roaming in Canada and Mexico.
Q: How do I get a pack?
A: Place your order on our website. We will email your order confirmation when your order has been submitted. Your pack will be delivered directly to you.
Q: How do I return the fonepack to claim my return refund?
A: Return the phone, battery and AC adaptor to Fonepool Inc, 447 Bayridge Parkway, Brooklyn, NY 11209. Your return refund will be processed to the credit/debit card used to purchase your pack, within 30 days of receipt of the returned items. Unused call credit is non-refundable.
Q: Do I have to return my phone?
A: No, you can keep your phone for future use.
Q: How do I "top-up" my mobile?
A: You can TopUp your mobile 24/7 by text message, or email, if you have registered for Text TopUp. You can buy TopUp cards from over 40,000 retail locations around the USA, including WalMart, Kmart, Target, Walgreens, CVS Pharmacies, Eckerd Pharmacies, RiteAid Pharmacies, DuaneReade Pharmacies, Staples, 7-11, T-Mobile stores and mobile phone stores.
Q: What do I do to change back when I get home?
A: Simple, you just put your old sim back in your phone.
Q: What are the call and text message charges?
A: Visit our Call Costs page to see a complete list of associated charges.
Q: How do I check my credit balance?
A: Dial *8646 for free and follow the voice prompts to check your credit balance and credit expiry date.
Q: How do I set up my voicemail?
A: Dial 123 and follow the voice prompts to set up your voicemail. Local call charges apply to access your voicemail box.
Q: How do I send an international text message?
A: Use the USA international prefix ("011" or "+"), followed by the country code you are dialing, then the mobile number you wish to text, dropping the first zero.
Q: Can I get GPRS access?
A: You can access T-Mobile t-zones. If you are using your phone with a simpack, you will need to contact T-Mobile Customer Care by calling 611 for free from your mobile and asking them to send the t-zones settings to your phone, to access news and other limited GPRS services.
Prepaid Phones/ Sim Cards
- Prepaid Mobile Phones
- International Sim Cards
- Ringtones and Wallpaper
International Sim Cards
Purchase an international sim card if you are traveling or studying around the world to reduce your roaming and international calling costs. Sim cards available for countries all around the world including the UK, Australia, Brazil and more...
International Communications
When you study in a foreign country, its important to stay in touch with family and friends to ease the transition process. We have a variety of communication solutions such as prepaid mobile phones, sim cards and international calling cards.
International Phone Card
Why pay high priced international calling charges when you can get rates as low as 5 cents per minute, and you can even call from your home phone or your cell phone with no penalty - learn more about the international phone card.
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