Sim Cards

Sim Cards for the USA and Other Countries around the World

An international sim card can be one of the best ways to cut your roaming costs and international calling expenses when you travel or study abroad. Most people already have a mobile phone and many do not realize that you can take your mobile phone with you as it will work around the world. To do this, you need to check that your phone is:

1. Tri or Quad Band Mobile Phone (most phones today are - just check your phones manual)
2. Unlocked (please see our blog for more information about this)

If you meet these basic guidelines, you can keep your current mobile phone and simply change the sim card in the back. This will then allow you to have a local number in the country you are visiting, avoiding roaming charges and for most European countries you will have free incoming calls - so friends and family can call you for free. We currently have sim cards for the following countries:

USA	UK/ Great Britain	Australia
Brazil	Canada	China
Cyprus	France	Germany
Greece	Hong Kong	India
Israel	Ireland	Italy
Portugal	Singapore	South Africa
Spain	New Zealand	Thailand

 

If you do not see the country you are going to listed here, the you might want to consider the Global Sim Card which provides users with an international sim card that will allows you to receive free incoming calls in over 43 countries and coverage in a total of 91 countries.

 

USA Sim Card

 

T-Mobile Sim Card for the USA - $39 - Includes $30 Calling Credit - Call from only 10 cents per minute - Text Message from only 10 cents per text - Roam in Canada and Mexico - Option to add International Calling - and much more..... >> Order Your Sim Card Now

Sim Card Calling Costs
US call charges are different to those in most of the rest of the world. A couple of things to remember:

1. You pay to make and receive calls on mobiles in the US. If it's an international call you pay local call rates to receive the call, or international call rates to make a call.
2. Call anywhere in the USA from anywhere in the USA for the same great rates including Alaska and Hawaii
3. Call credit expires after 30-365 days depending on the denomination of credit purchased, see chart below
4. Text messages (SMS) to the US and Canada, instant messages and email cost 10c to send and 5c to receive
5. International text messages cost 35c to send and 5c to receive
6. Multimedia messages (MMS) cost 25c to send and 25c to receive
7. Calls are charged in one minute increments, any fraction of a minute is rounded up to a full minute
8. Roaming charges for using the service in Canada and Mexico vary, see chart below
9. International calls from your mobile are charged in addition to domestic US airtime, as per rates outlined on the chart below
10. You are charged the regular airtime charges for voicemail retrieval
11. You are charged the local US per-minute charge to receive an international call
12. You reach Gold Rewards status when you have purchased over $100 in call credit for your US mobile phone, in addition to call credit included at the time of activation.
13. Gold Rewards customers get at least 15% more talk time free and your account validity is extended to one year
14. 411 and directory assistance calls cost $1.49 per minute

Calling costs:

Amount	Per Minute Charge	Included Minutes of Talk Time
$10 valid 30 days	34¢	Up to 30
$25 valid 90 days	19¢	Up to 130
$50 valid 90 days	12¢	Up to 400
$100 valid 365 days	10¢	Up to 1,000

 

When calling to a location outside the US, the following additional charges apply:

Country or region	Charge
Canada and Mexico	$0.40 plus airtime per minute
Puerto Rico	$0.30 plus airtime per minute
Guam	$0.80 plus airtime per minute
Jamaica and island countries	$0.80 plus airtime per minute
Tuvalu and Vanuatu Islands	$5.00 plus airtime per minute
All other countries	$1.50 plus airtime per minute

 

Restrictions on certain countries and regions apply and are subject to change without notice.

Service	Pricing
Text Messaging	$0.10 to send / $0.05 to receive in the US and Canada; $0.35 to send and $0.05 to receive everywhere else
Picture Messaging	$0.25 to send / $0.25 to receive
Download ringtones & Wallpapers	Price varies / starting at $1.49
411 And More directory assistance	$1.49 per call plus airtime
IM and Email	$0.10 to send/$0.05 to receive
Canada Roaming (Rogers Wireless)	$0.69 per minute/$0.10 per text message sent/$0.05 per text message received
Mexico Roaming (Telefonica)	$1.49 per minute/$0.35 per text message sent/$0.05 per text message received

 

Sim Card FAQ's
Buying a sim card is a simple way of keeping your call and text costs down when you are living in the USA:

Q: What is the simpack?
A: The simpack is a T-Mobile USA prepaid mobile sim card. The pack contains your sim card, activation instructions and US$30 call credit.

Q: I have a mobile phone, will my phone work with a simpack?
A: If you have a tri or quad band mobile phone that is unlocked, this should work in the USA. For more information on unlocking a mobile phone please check out the blog post.

Q: How much is shipping and how long will it take?
A: The cost of having your Sim Card shipped are outlined below:

Service	Time Frame	Cost
USA Standard	2-3 day with tracking	$5.00
USA Express	Next day with tracking	$25.00
International Standard	5-7 day without tracking	$6.00
International Express	2-3 day with tracking	$45.00

 

Standard deliveries are dispatched in the USA using USPS Priority Mail Services and internationally using USPS Global Priority Mail Services, orders should be placed before 2pm EST, to ensure safe and secure delivery of your pack within the timeframes outlined above, excluding weekends and holidays. Express deliveries are dispatched using DHL Express Services, orders should be placed before 2pm EST, to ensure safe and secure delivery of your pack within the timeframes outlined above, excluding weekends and holidays.

Q: How do I know if there is T-Mobile coverage in my destination?
A: T-Mobile USA covers 95% of the population, but no mobile network covers everywhere. Please make sure that your destination is covered by T-Mobile before ordering. Click here to see the T-Mobile USA coverage map.

Q: Can I send and receive international text messages?
A: Yes, you can send and receive international text messages.

Q: Will the sim work in other countries?
A: The sim will work in the USA on the T-Mobile USA pre-paid coverage network, with roaming in Canada and Mexico.

Q: How do I get a pack?
A: Place your order on our website. We will email your order confirmation when your order has been submitted. Your pack will be delivered directly to you.

Q: How do I return the fonepack to claim my return refund?
A: Return the phone, battery and AC adaptor to Fonepool Inc, 447 Bayridge Parkway, Brooklyn, NY 11209. Your return refund will be processed to the credit/debit card used to purchase your pack, within 30 days of receipt of the returned items. Unused call credit is non-refundable.

Q: Do I have to return my phone?
A: No, you can keep your phone for future use.

Q: How do I "top-up" my mobile?
A: You can TopUp your mobile 24/7 by text message, or email, if you have registered for Text TopUp. You can buy TopUp cards from over 40,000 retail locations around the USA, including WalMart, Kmart, Target, Walgreens, CVS Pharmacies, Eckerd Pharmacies, RiteAid Pharmacies, DuaneReade Pharmacies, Staples, 7-11, T-Mobile stores and mobile phone stores.

Q: What do I do to change back when I get home?
A: Simple, you just put your old sim back in your phone.

Q: What are the call and text message charges?
A: Visit our Call Costs page to see a complete list of associated charges.

Q: How do I check my credit balance?
A: Dial *8646 for free and follow the voice prompts to check your credit balance and credit expiry date.

Q: How do I set up my voicemail?
A: Dial 123 and follow the voice prompts to set up your voicemail. Local call charges apply to access your voicemail box.

Q: How do I send an international text message?
A: Use the USA international prefix ("011" or "+"), followed by the country code you are dialing, then the mobile number you wish to text, dropping the first zero.

Q: Can I get GPRS access?
A: You can access T-Mobile t-zones. If you are using your phone with a simpack, you will need to contact T-Mobile Customer Care by calling 611 for free from your mobile and asking them to send the t-zones settings to your phone, to access news and other limited GPRS services.